Treść książki
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10
Spistreści
ElżbietaSkrzypek:Conditioningclient,squalityintherealitiesofnewecon-
omy...
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562
AgnieszkaSokołowska:Socialresponsibilityofsmall-sizedenterprise–in
thedirectionoffairclient,streatment................................
577
ElżbietaAleksandraStudzińska:Usingtheresearchmethodsofthebank
clients,satisfaction................................................
593
BarbaraSujak-Cyrul,SylwiaDudziak-Kamieniarz:Perceptionofacus-
tomerineducationandtheconceptofNewPublicManagement–partI:
Economic,pedagogicalandlegalbackground........................
617
BarbaraSujak-Cyrul,SylwiaDudziak-Kamieniarz:Perceptionofacus-
tomerineducationandtheconceptofNewPublicManagement–partII:
Picturearisingfromacademicliteratureavailabletoteachers...........
642
KatarzynaSzczepańska:Clientinconceptsandqualitysystems...
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654
TomaszTaraszkiewicz,DariuszKuczyński:Customerorientationandgood
practiceinshapingrelationsuponlabourmarket......................
666
StanisławTkaczyk,JolantaKołuda:Communicationasthefactorcreating
customers,loyaltyinthesectoroftelecommunictaionservices.........
683
MaciejUrbaniak:Theactivitiesundertakenbyenterprisewhichimproving
qualitymanagementsystemintermsofbuildingrelationswithcustomers
onthemarketB2B...
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696
WiolettaWereda:
Attempttoexaminethecustomersatisfactionafterthe
in-
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troductionofinnovativebusinessservicesbycitytrafficcompanyin
Siedlce...
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712
JarosławWitkowski,MajaKiba-Janiak:Qualityoflifeasacriterionfor
constructingareferencemodelofcitylogistics.......................
724
GrażynaPaulinaWójcik:Managementofrelationshipswithcustomersas
afactorincompetitivesuperiorityoftheenergetic....................
740
SabinaZaremba-Warnke:Orientationforecologicalconsumer,sneeds...
754
JanuszZymonik:Customerinevaluativeassessmentmodels.............
767
KrzysztofZymonik:Rightofconsumerstoinformationintheconsumersales
777
ZofiaZymonik:Clientandvaluecreatedforhimintheorganization...
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792
ArkadiuszŻołnierzak:Customerorientationasabasiccriterionofthecom-
panyofLantmannenUnibakePolandSp.zo.o.
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804
