Treść książki
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Contents
Preface7
1.Corporateperformancemeasurementandmanagement.Theoretical
consideration11
1.1.Introduction11
1.2.Theessenceandmeaningoftheterm"corporateperformance”
12
1.3.Thescopeofperformancemeasurementintheareaofmanagement
accounting14
1.4.Therationalesforintroducingcorporateperformancemanagement
21
1.5.Modernmeaningofperformancemanagement
23
1.6.Conclusions
27
2.Relationshipbetweenimprovingcostaccountingandgoodpracticeand
benchmarking
30
2.1.Introduction30
2.2.Theissueofimprovementofcostaccounting31
2.3.InternationalGuidelinesforGoodPracticesastocostaccounting33
2.4.Improvingcostaccountingwiththeuseofbenchmarking36
2.5.Conclusions
38
3.Customer-orientedperformancemeasurementintheBalanced
Scorecard
41
3.1.Introduction41
3.2.Measuringthevalueofrelationsbetweencustomerandorganization
42
3.3.BalancedScorecardandstrategymap
43
3.4.Customerperspective44
3.5.Measuresofthecustomerperspective45
3.6.Conclusions
47
4.Externalandinternalcostreporting
49
4.1.Introduction49
4.2.Externalcostsreporting
4.3.Internalcostsreporting
4.4.Conclusions
56
51
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